Tust line

Trust line

We encourage you to report any possible corrupt practices through our internal reporting channel – the Trust Line. For more information about the Trust Line and the possible ways of reporting corrupt practices, please visit here
Trust Line allows you to report irregularities that may be of concern to EPSO-G Invest or other companies in the EPSO-G Group or the Group as a whole, so we invite you to remain vigilant and report any possible cases of ethics, corruption, environmental protection, occupational safety, equal opportunities, non-compliance, or other violations by employees or business partners of EPSO-G Invest or other Group companies.
You can do this anonymously by filling out the reporting form – Trust Line
We undertake to ensure the anonymity of whistleblowers and the confidentiality of the information provided, and we invite you to provide as much information and your contact details as possible – the more data we have, the more detailed our investigation will be.
More information on the investigation of reports can be found here
You can also report violations:
  • By e-mail – [email protected];
  • By sending information by post to the registered office of EPSO-G at Laisvės pr. 10, Vilnius, to the Head of Business Resilience, marked "Confidential, do not open.";
  • Contact Andrius Svobonas, Head of Business Resilience, EPSO-G, tel.: +370 686 52886, email [email protected].

Protection of whistleblowers

What do you need to know about the protection of whistleblowers?
The protection of whistleblowers, their rights, and possible legal remedies are established by the Law on the Protection of Whistleblowers of the Republic of Lithuania, as well as other relevant legislation.
The Prosecutor's Office of the Republic of Lithuania performs the functions of the competent authority granted by the Law on the Protection of Whistleblowers. More information can be found here.
If, after evaluating the information you have provided, we determine that you meet the conditions set out in the Whistleblower Protection Act for acquiring whistleblower status and you have expressed your wish to acquire whistleblower status in your report, we will immediately forward your report to the Prosecutor's Office of the Republic of Lithuania.
Only the Prosecutor's Office of the Republic of Lithuania can decide on granting whistleblower status.
What are the most important legal remedies?
The person who has submitted information on the infringement shall be subject to the following defenses under Article 11(3) and (5) of the Law on the Protection of Whistleblowers, which shall protect against adverse effects:
  • In cases when the person who has submitted information on the breach through the institution’s internal whistleblowing channel is adversely affected, he/she shall submit a report to the competent authority, which shall decide on the recognition of the person as a Whistleblower.
  • The person who submitted the information, the confirmed Whistleblower and their family members, relatives and colleagues may apply to the courts as a result of the adverse effects of the measures.
What are the most important rights and guarantees?
Basic measures to protect, promote and assist individuals include:
  1. Ensuring secure channels for reporting violations;
  2. Ensuring confidentiality;
  3. Prohibition of adverse impact;
  4. The right to be rewarded for valuable information;
  5. The right to compensation;
  6. Ensuring free legal aid;
  7. Liability discharge;
  8. The right to full, impartial information and free advice on whistleblowing procedures and remedies.
The submission of information which is known to be false, or which constitutes a State or official secret, does not confer any guarantees on the individual under the Law on the Protection of Whistleblowers. Furthermore, a person who has submitted knowingly false information or who has disclosed a State or official secret or a professional secret shall be liable in accordance with the procedure laid down by law.
What liability can the person who submitted the information about the infringement be exempted from?
A person who submits information on a breach in accordance with the procedures laid down in the Law on the Protection of Whistleblowers shall not be deemed to have disclosed information relating to commercial (industrial) secret, professional secret, bank secret, confidential information of companies in the EPSO-G Group or information on the private life of an individual, except where the breach has been disclosed to the public..
What are the prohibited measures against Whistleblower?
We undertake to ensure that we prohibit any adverse action against Whistleblower, as well as his/her family members, colleagues working for the Company or the Group, as a result of the disclosure of information through the Trust Line, including but not limited to:
  • Temporarily suspending him/her from his/her duties;
  • Dismissal; suspension from promotion;
  • Redeployment to a lower position or to another workplace;
  • Not converting a fixed-term contract into an open-ended contract where the employee has a legitimate expectation of being offered a permanent job;
  • Not renewing a fixed-term contract or terminating a fixed-term contract early; intimidation;
  • Coercion;
  • Harassment;
  • Restricting or excluding an employee from participation in previously normal formal or informal activities;
  • Discrimination;
  • Threat of retaliation;
  • Limiting career opportunities;
  • Suspension of training;
  • Pay cuts;
  • Unreasonably altering working hours or assigning additional tasks without providing explanation; delegating additional tasks to other people;
  • Raising doubts about person’s competence;
  • Adversely assessing performance or giving negative feedback about the employee;
  • Withdrawing the employee’s right to work with information which constitutes a State or official secret;
  • Imposing or applying disciplinary penalties of any kind, or other sanctions (including financial sanctions);
  • Causing damage (including damage to a person’s reputation, in particular on social networks); causing financial loss (including loss of business and income);
  • Terminating a contract for the supply of goods or services prematurely;
  • Revoking a license or permit;
  • Referring to psychiatrists or other medical practitioners;
  • Taking any other adverse action.